You have the right to have information that is easy to understand. Sometimes this stuff can be complicated and it’s totally okay to ask for:
- An interpreter on hand for Auslan and other languages for all your appointments and phone calls
- Information in plain language
- Information in both written and spoken form
- A way to ask questions and seek further information
- A person to explain more complex ideas
- Information in large print
You have the right to ask for any other way that makes information more accessible to you.
